See how Mermaid Suite Hotel ranks against other hotels in Westminster

Mermaid Suite Hotel in Westminster presents a mixed picture for guests. While the location earns an outstanding score, creating a strong draw for visitors, the room experience falls significantly short due to issues with bathrooms and the overall quality of hotel facilities. Positive feedback regarding the staff, particularly at reception, provides a glimmer of hope, but the hotel clearly faces challenges in several fundamental areas that could impact guest satisfaction and future bookings.