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See how voco Reading ranks against other hotels in Reading

Hotel Insights

voco Reading offers a varied experience for guests, highlighted by strong scores in certain areas while facing challenges in others. The hotel excels in room comfort, particularly due to favorable feedback on beds, although significant dissatisfaction with bathrooms detracts from the overall room experience. Dining is a bright spot, especially breakfast, which received commendation; however, overall staff performance could benefit from improvement, particularly in reception. With an overall positive sentiment score, it's clear that while voco Reading has room for enhancement, there are noteworthy strengths that guests can appreciate.

Overall

NPS: 29

6th

in Reading

from 369 reviews

Room🥇

NPS: 17

1st

based on:
147 reviews

Food

NPS: 22

5th

based on:
64 reviews

Facilities

NPS: 18

5th

based on:
51 reviews

Staff

NPS: 59

7th

based on:
83 reviews

The rankings

How does voco Reading compare to 13 other hotels in Reading?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Malmaison Reading5th1038-368191
voco Reading6th172218---59
The Roseate Reading7th164209162
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