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Hotels in Liverpool

See how Novotel Liverpool Centre ranks against other hotels in Liverpool

Hotel Insights

Novotel Liverpool Centre presents a mixed experience for guests, showcasing both strengths and notable weaknesses. The hotel's location receives high praise, achieving an impressive score, making it a key asset for visitors. However, the room quality significantly detracts from the overall experience, with problems in bathrooms and television amenities leading to particularly low scores. Additionally, food offerings are underwhelming, especially breakfast, contributing to a lackluster dining experience. While the staff have garnered some positive feedback, particularly in areas outside of reception, the hotel overall is marked by areas needing substantial improvement.

Overall

NPS: 17

54th

in Liverpool

from 1600 reviews

Room

NPS: -12

39th

based on:
594 reviews

Food

NPS: -25

45th

based on:
186 reviews

Location

NPS: 97

13th

based on:
305 reviews

Facilities

NPS: -7

46th

based on:
267 reviews

Staff

NPS: 41

68th

based on:
210 reviews

Price

NPS: 8

28th

based on:
38 reviews

The rankings

How does Novotel Liverpool Centre compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Mountford Hotel - Free Parking53rd-37-21---7155
Novotel Liverpool Centre54th-12-25-79741
Heeton Concept Hotel - City Centre Liverpool55th18-67-679648
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