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Hotels in Westminster

See how Novotel London Paddington ranks against other hotels in Westminster

Hotel Insights

Novotel London Paddington presents a mixed picture for guests. While the location receives high praise with an outstanding sentiment score, indicating excellent access to public transport, the hotel faces significant challenges with its room quality, particularly concerning bathrooms and amenities, which have garnered notably negative feedback. Although the food category shows a brighter spot thanks to favorable breakfast reviews, the overall experience is marred by underwhelming facilities and inconsistent staff interactions, suggesting that improvements are clearly needed to elevate guest satisfaction further.

Overall

NPS: 8

207th

in Westminster

from 505 reviews

Room

NPS: -24

135th

based on:
187 reviews

Food

NPS: 16

88th

based on:
64 reviews

Location

NPS: 86

239th

based on:
99 reviews

Facilities

NPS: -16

126th

based on:
75 reviews

Staff

NPS: 62

167th

based on:
68 reviews

The rankings

How does Novotel London Paddington compare to 259 other hotels in Westminster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Grapevine Hotel206th-54----33909
Novotel London Paddington207th-2416-168662
The Park Hotel208th-58------9336
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