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Hotels in Birmingham

See how Novotel Birmingham Centre ranks against other hotels in Birmingham

Hotel Insights

The Novotel Birmingham Centre presents a mixed picture for guests, with its overall score of 36.4 indicating some strengths but also significant weaknesses. The hotel's food service stands out positively, especially breakfast, which earns a commendable 59.7 score. However, the room category severely drags down the hotel's reputation with particularly poor scores for the bathroom and television, reflecting general dissatisfaction in these areas. While the location and staff are appreciated, particularly the reception service, improvements in room quality are essential for elevating the overall guest experience.

Overall

NPS: 36

10th

in Birmingham

from 679 reviews

Room

NPS: -22

28th

based on:
338 reviews

Food🥉

NPS: 60

3rd

based on:
72 reviews

Location

NPS: 85

25th

based on:
111 reviews

Facilities

NPS: 49

6th

based on:
39 reviews

Staff

NPS: 68

15th

based on:
109 reviews

The rankings

How does Novotel Birmingham Centre compare to 47 other hotels in Birmingham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hampton by Hilton Birmingham Jewellery Quarter9th5-1275568
Novotel Birmingham Centre10th-2260498568
The Station Inn11th-35------7158
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table
1.1m

Reviews

3.2m

Comments

464

Hotels ranked

122

UK regions

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