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Hotels in Newham

See how Novotel London Excel ranks against other hotels in Newham

Hotel Insights

Novotel London Excel offers a mixed experience for guests, with notable strengths and weaknesses. While its location is a highlight, scoring impressively in the category, the Rooms are significantly hampered by low scores in almost all aspects, particularly Bathrooms and Temperature. Dining options also leave much to be desired, as both the breakfast and overall food experience received negative feedback. Staffing issues, particularly at the reception and waitstaff, further diminish the overall guest experience, placing the hotel among the less favorable options in Newham.

Overall

NPS: 11

28th

in Newham

from 1192 reviews

Room

NPS: -26

25th

based on:
505 reviews

Food

NPS: -29

27th

based on:
162 reviews

Location

NPS: 91

4th

based on:
233 reviews

Facilities

NPS: 52

9th

based on:
69 reviews

Staff

NPS: 14

28th

based on:
185 reviews

Price

NPS: -37

20th

based on:
38 reviews

The rankings

How does Novotel London Excel compare to 28 other hotels in Newham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
ibis London Stratford27th-201707531
Novotel London Excel28th-26-29529114
Viking Hotel29th21------------
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