See how Novotel York Centre ranks against other hotels in York

Novotel York Centre presents a mixed bag for guests, with significant strengths and notable weaknesses. The hotel's location is a standout feature, enjoying a remarkable score due to its proximity to attractions. However, the Room category significantly pulls down the overall experience, primarily due to poor ratings in the bathroom and temperature areas, which have left many guests dissatisfied. In contrast, dining experiences, particularly breakfast, receive praise, while staff interactions are predominantly positive, thanks to exceptional waitstaff. Overall, while the hotel has its merits, particularly in location and food, it still faces considerable challenges in room quality and service consistency.