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Hotels in Elmbridge

See how Oatlands Park Hotel ranks against other hotels in Elmbridge

Hotel Insights

Oatlands Park Hotel in Elmbridge has received a mixed reception from guests, reflected in its overall positive sentiment score of 9.9. While staff interactions stand out with a remarkable score of 76.9, indicating strong service, the hotel's rooms are hindered by issues with bathrooms, scoring a low -20.0. Dining experiences are similarly varied, with breakfast garnering some praise at 14.3, but the overall food category still falls below expectations. The hotel excels in its facilities ranking first among its peers, suggesting that while there are significant strengths in customer service and amenities, improvements in room quality and food offerings could elevate the guest experience further.

Overall

NPS: 10

6th

in Elmbridge

from 211 reviews

Room

NPS: -15

7th

based on:
84 reviews

Food

NPS: -2

6th

based on:
57 reviews

Facilities🥇

NPS: 0

1st

based on:
23 reviews

Staff🥇

NPS: 77

1st

based on:
26 reviews

The rankings

How does Oatlands Park Hotel compare to 6 other hotels in Elmbridge?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Sandown Park Lodge5th-9-69---8457
Oatlands Park Hotel6th-15-20---77
Hilton Cobham7th98---2942
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