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Hotels in Richmond upon Thames

See how The Petersham ranks against other hotels in Richmond upon Thames

Hotel Insights

The Petersham in Richmond upon Thames offers a mixed experience for its guests. While its prime location earns high praise with a notable positive sentiment score, issues with the bathroom have significantly impacted the overall room rating, leading to low satisfaction in that area. Additionally, food and staff interactions also leave much to be desired, suggesting that while the hotel has a strong position in terms of setting, improvements are necessary in service and accommodation to enhance guest satisfaction overall.

Overall

NPS: 22

11th

in Richmond upon Thames

from 197 reviews

Room

NPS: -13

9th

based on:
77 reviews

Food

NPS: -4

10th

based on:
23 reviews

Location

NPS: 96

6th

based on:
47 reviews

Staff

NPS: 55

11th

based on:
31 reviews

The rankings

How does The Petersham compare to 13 other hotels in Richmond upon Thames?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Mitre, Hampton Court10th90---10083
The Petersham11th-13-4---9655
The Lensbury Resort12th-55-9439149
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