Sunbeam for

Hotels in Canterbury

See how Pilgrims Hotel ranks against other hotels in Canterbury

Hotel Insights

Pilgrims Hotel in Canterbury provides an uneven experience for its guests. While the location earns high praise with a score of 95.4, the room quality faces significant criticism, particularly due to issues in bathrooms and temperature control, leading to a negative overall sentiment score of -27.6 in this category. The food offerings show some promise, with breakfast receiving a decent score, yet the reception service leaves much to be desired. Overall, the hotel captures some strengths but has critical areas needing attention, particularly in room comfort and service quality.

Overall

NPS: 27

15th

in Canterbury

from 653 reviews

Room

NPS: -28

16th

based on:
272 reviews

Food

NPS: 15

14th

based on:
110 reviews

Location

NPS: 95

6th

based on:
131 reviews

Facilities

NPS: 9

9th

based on:
35 reviews

Staff

NPS: 58

15th

based on:
88 reviews

The rankings

How does Pilgrims Hotel compare to 16 other hotels in Canterbury?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Castle House Hotel14th-20-11---9884
Pilgrims Hotel15th-281599558
The Marine16th-952-159676
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

Reviews

Comments

Hotels ranked

UK regions

Uses reviews from...
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Booking Logo
  • Hotels Logo
  • Google Logo
  • Expedia Logo
  • TripAdvisor Logo
  • Yelp Logo
  • TripAdvisor Logo
  • Yelp Logo

Hotel owners:
find out what your guests really think.

Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.

Leave your details 👇

We care about your data. Read our privacy policy.