See how Best Western Plough and Harrow Hotel ranks against other hotels in Birmingham

The Best Western Plough and Harrow Hotel in Birmingham presents a varied experience for its guests. While the location receives high praise with a notable positive sentiment score, the room quality significantly detracts from the overall experience, particularly due to poor bathroom conditions and temperature control. Staff interactions are moderately well-received, though the reception aspect appears to be an area needing improvement. The hotel exhibits potential through its decoration and some aspects of food service, yet it struggles with core amenities that could enhance guest satisfaction.