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Hotels in Liverpool

See how Pullman Liverpool ranks against other hotels in Liverpool

Hotel Insights

Pullman Liverpool presents a mixed but generally positive experience for guests, with an overall net sentiment score of 30.2. The hotel excels in its prime location, earning an impressive score of 93.4, attributed largely to easy access to nearby attractions. However, the room offerings are hampered by poor bathroom conditions and limited amenities, despite some positive remarks regarding decor and views. Food options show a stark contrast, with breakfast receiving favorable feedback, while the bar and restaurant underperform significantly, suggesting areas in need of improvement. Staff interactions are also variable, indicating that while service has strong moments, there is potential for better consistency.

Overall

NPS: 30

40th

in Liverpool

from 1150 reviews

Room

NPS: 28

10th

based on:
493 reviews

Food

NPS: 20

25th

based on:
213 reviews

Location

NPS: 93

34th

based on:
183 reviews

Facilities

NPS: 11

35th

based on:
46 reviews

Staff

NPS: 77

29th

based on:
198 reviews

The rankings

How does Pullman Liverpool compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Heywood House Hotel, BW Signature Collection39th15----59386
Pullman Liverpool40th2820119377
ibis Liverpool Centre Albert Dock – Liverpool One41st-233379542
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