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Hotels in Crawley

See how Crowne Plaza London - Gatwick Airport by IHG ranks against other hotels in Crawley

Hotel Insights

Crowne Plaza London - Gatwick Airport has a mixed reputation, receiving positive marks in the Food category, particularly for its breakfast, which stands out with a score of 64.3. However, the overall experience suffers, especially in the Room category where it scores negatively at -10.0. Staff interactions appear relatively positive, contributing to an overall net positive sentiment of 20.5, but there are clear areas needing improvement, notably in accommodations.

Overall

NPS: 21

6th

in Crawley

from 222 reviews

Room

NPS: -10

7th

based on:
100 reviews

Food🥈

NPS: 32

2nd

based on:
38 reviews

Staff

NPS: 62

5th

based on:
47 reviews

The rankings

How does Crowne Plaza London - Gatwick Airport by IHG compare to 8 other hotels in Crawley?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hampton by Hilton London Gatwick Airport5th16-7148756
Crowne Plaza London - Gatwick Airport by IHG6th-1032------62
Courtyard by Marriott London Gatwick Airport7th14-11175071
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