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Hotels in Kensington and Chelsea

See how Ruby Zoe Hotel London ranks against other hotels in Kensington and Chelsea

Hotel Insights

Ruby Zoe Hotel London offers a compelling experience, particularly with its prime location in Kensington and Chelsea, boasting a perfect score for proximity to nearby attractions and public transport. While the overall sentiment is positive, with a notable score of nearly 48%, guests have expressed significant concerns regarding room amenities and temperature control, negatively impacting the Room category. On the brighter side, the hotel features appealing decor and a decent breakfast, contributing positively to the overall guest experience, yet it reveals areas needing improvement, especially in staff service at reception.

Overall

NPS: 48

11th

in Kensington and Chelsea

from 1218 reviews

Room

NPS: 24

4th

based on:
540 reviews

Food

NPS: 31

24th

based on:
163 reviews

Location

NPS: 95

38th

based on:
219 reviews

Facilities

NPS: 63

6th

based on:
86 reviews

Staff

NPS: 75

41st

based on:
173 reviews

Price

NPS: 0

31st

based on:
37 reviews

The rankings

How does Ruby Zoe Hotel London compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
London Lodge Hotel10th2655319497
Ruby Zoe Hotel London11th2431639575
St Simeon12th-3428499899
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