See how NOX Olympia ranks against other hotels in Kensington and Chelsea

NOX Olympia in Kensington and Chelsea presents a mixed bag for guests. The location stands out with a strong positive sentiment, but overall, the hotel struggles primarily due to room quality, particularly issues noted in temperature and bathrooms. While staff interactions receive praise, especially at reception, the overall experience is hindered by shortcomings in other areas, leading to a low net positive sentiment score that suggests significant improvements are needed for a better guest experience.