See how Smiths At Gretna Green Hotel ranks against other hotels in Dumfries and Galloway

Smiths At Gretna Green Hotel presents a mixed experience for guests. While the location scores highly with an impressive net positive sentiment of 88.1, the room conditions significantly dampen overall satisfaction, especially due to poor bathroom facilities and temperature control, yielding scores of -78.7 and -100 respectively. Dining receives moderate praise, particularly for breakfast and the bar, but issues with staff service indicate there's considerable room for improvement. The hotel appears to excel in location but struggles with fundamental comfort and service issues that detract from a more favorable overall experience.