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Hotels in Cambridge

See how Sorrento Hotel & Restaurant ranks against other hotels in Cambridge

Hotel Insights

Sorrento Hotel & Restaurant in Cambridge presents a mixed bag for guests. While the staff receives outstanding ratings, reflecting a strong commitment to service, the room category suffers notably due to a poorly rated bathroom experience, which dampens the overall impression. Food offerings are relatively strong, particularly breakfast, which adds a positive note, yet the hotel's location and overall ranking indicate there's still room for improvement to elevate its standing in the area.

Overall

NPS: 33

10th

in Cambridge

from 402 reviews

Room

NPS: -1

10th

based on:
165 reviews

Food

NPS: 58

4th

based on:
113 reviews

Location

NPS: 76

16th

based on:
41 reviews

Staff🥉

NPS: 94

3rd

based on:
66 reviews

The rankings

How does Sorrento Hotel & Restaurant compare to 18 other hotels in Cambridge?
Hotel NameRankRoomFoodFacilitiesLocationStaff
University Arms, Autograph Collection9th34-26629270
Sorrento Hotel & Restaurant10th-158---7694
Hyatt Centric Cambridge11th343634857
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