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Hotels in Norwich

See how St Giles House ranks against other hotels in Norwich

Hotel Insights

St Giles House in Norwich faces significant challenges, particularly in the Room category, which is performing in the lowest tier among local hotels. The bathroom experience is particularly problematic, with a score that stands out negatively and heavily impacts overall guest satisfaction. However, the hotel benefits from its prime location, which receives high praise, and the staff’s service is a bright spot, indicating that while there are considerable areas for improvement, there are also elements that guests appreciate.

Overall

NPS: 2

9th

in Norwich

from 666 reviews

Room

NPS: -53

9th

based on:
339 reviews

Food

NPS: -14

8th

based on:
58 reviews

Location

NPS: 92

6th

based on:
90 reviews

Facilities

NPS: -21

7th

based on:
68 reviews

Staff

NPS: 68

7th

based on:
100 reviews

The rankings

How does St Giles House compare to 8 other hotels in Norwich?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Maids Head Hotel8th-17369677
St Giles House9th-53-14-219268
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