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Hotels in Test Valley

See how The Star and Garter Hotel ranks against other hotels in Test Valley

Hotel Insights

The Star and Garter Hotel in Test Valley offers a mixed experience for guests. While food is a standout category, boasting a high score and particularly strong breakfast feedback, the room quality suffers significantly due to negative bathroom reviews, creating a notable imbalance. The hotel's location is also a highlight, contributing positively to its overall ranking, but staff interactions—especially at reception—leave room for improvement. Overall, the hotel excels in dining and location but needs to address key issues in room quality and service to enhance guest satisfaction.

Overall🥉

NPS: 33

3rd

in Test Valley

from 417 reviews

Room

NPS: -1

4th

based on:
215 reviews

Food🥇

NPS: 48

1st

based on:
48 reviews

Location🥉

NPS: 88

3rd

based on:
64 reviews

Staff

NPS: 67

5th

based on:
64 reviews

The rankings

How does The Star and Garter Hotel compare to 7 other hotels in Test Valley?
Hotel NameRankRoomFoodFacilitiesLocationStaff
White Hart, Andover by Marston's Inns2nd-2827-259683
The Star and Garter Hotel3rd-148---8867
Holiday Inn Express Southampton West by IHG4th147---2975
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

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