Sunbeam for

Hotels in North Yorkshire

See how The Black Swan - The Inn Collection Group ranks against other hotels in North Yorkshire

Hotel Insights

The Black Swan - The Inn Collection Group presents a mixed experience for guests in North Yorkshire. While the hotel's decor is highly praised, contributing to a strong sentiment in the Room category, the bathroom conditions notably detract from the overall appeal. The food offerings, particularly the restaurant and bar, are criticized, leaving breakfast as the standout meal. Although the location and staff receive favorable mentions, the hotel's overall score indicates room for significant improvement, especially in dining options and bathroom facilities.

Overall

NPS: 23

63rd

in North Yorkshire

from 746 reviews

Room

NPS: 11

31st

based on:
231 reviews

Food

NPS: 9

62nd

based on:
246 reviews

Location

NPS: 87

55th

based on:
109 reviews

Facilities

NPS: -3

41st

based on:
37 reviews

Staff

NPS: 60

65th

based on:
115 reviews

The rankings

How does The Black Swan - The Inn Collection Group compare to 79 other hotels in North Yorkshire?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Norbreck Hotel by Compass Hospitality62nd-19-11-259357
The Black Swan - The Inn Collection Group63rd119-38760
The George Hotel64th-2043---9269
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table
0.9m

Reviews

2.6m

Comments

348

Hotels ranked

96

UK regions

Uses reviews from...
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Booking Logo
  • Google Logo
  • Expedia Logo
  • Hotels Logo
  • TripAdvisor Logo
  • Yelp Logo
  • Yelp Logo
  • TripAdvisor Logo

Hotel owners:
find out what your guests really think.

Sunbeam is a platform that centralises all guest feedback to give you key insights about your hotel. If you want to see what we have for your hotel, leave your details and we’ll be in touch to arrange a friendly demo.

Leave your details 👇

We care about your data. Read our privacy policy.