See how Cumberland Hotel - OCEANA COLLECTION ranks against other hotels in Bournemouth, Christchurch and Poole

Cumberland Hotel - OCEANA COLLECTION presents a mixed experience for guests, with its overall score reflecting both strengths and significant weaknesses. While the location is highly praised, and food—particularly breakfast—garnered positive feedback, room quality struggles with severe issues in bathroom conditions, bed comfort, and decor, leading to an overall negative perception in this category. Additionally, the hotel facilities and the reception staff received low scores, suggesting that guests may find areas in need of improvement, despite some positive encounters with staff.