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Hotels in Middlesbrough

See how Highfield Hotel ranks against other hotels in Middlesbrough

Hotel Insights

Highfield Hotel in Middlesbrough stands out primarily for its exceptional staff, who have garnered an impressive score, securing the top rank in their category. While the room quality is bolstered by comfortable beds, a significant drawback stems from issues with bathrooms and temperature control, which dampen overall guest satisfaction in that area. The food experience, particularly breakfast, falls short, contributing to a low ranking that highlights room for improvement in dining options. Overall, the hotel maintains a strong positive sentiment, indicating that while there are notable strengths, addressing specific weaknesses could enhance the guest experience significantly.

Overall🥈

NPS: 49

2nd

in Middlesbrough

from 239 reviews

Room🥇

NPS: 25

1st

based on:
118 reviews

Food

NPS: -9

5th

based on:
42 reviews

Staff🥇

NPS: 83

1st

based on:
46 reviews

The rankings

How does Highfield Hotel compare to 4 other hotels in Middlesbrough?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Express Middlesbrough - Centre Square by IHG1st645229170
Highfield Hotel2nd25-9------83
Blue Bell Lodge Hotel3rd-922------61
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