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Hotels in Somerset

See how The Swan Hotel, Wells, Somerset ranks against other hotels in Somerset

Hotel Insights

The Swan Hotel in Wells, Somerset, presents a mixed experience for its guests. While it excels in location, boasting an impressive score, other areas like room quality and bathrooms significantly detract from its overall appeal. The food offerings are somewhat average, with the restaurant receiving positive feedback but breakfast and bar services falling short. Additionally, staff interactions are hampered by less favorable experiences at reception, suggesting there is room for improvement in both service and accommodation.

Overall

NPS: 24

10th

in Somerset

from 1040 reviews

Room

NPS: -15

10th

based on:
443 reviews

Food

NPS: 4

10th

based on:
194 reviews

Location🥇

NPS: 99

1st

based on:
178 reviews

Facilities🥈

NPS: 38

2nd

based on:
45 reviews

Staff

NPS: 61

11th

based on:
166 reviews

The rankings

How does The Swan Hotel, Wells, Somerset compare to 11 other hotels in Somerset?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Best Western The Webbington Hotel & Spa9th-447145770
The Swan Hotel, Wells, Somerset10th-154389961
Days Inn Hotel Sedgemoor11th-4-58-356270
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