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Hotels in Conwy

See how The Waterloo Hotel ranks against other hotels in Conwy

Hotel Insights

The Waterloo Hotel in Conwy presents a mixed bag for guests. While the location and hotel facilities, especially the spa, receive high praise for their offerings, the room quality suffers notably due to poor feedback on beds and bathrooms. The food is slightly better, with breakfast and restaurant scores showing some positive sentiments, but overall, the hotel finds itself in the lower ranks due to significant shortcomings in the room category and less impactful staff interactions. Improvements in these areas could enhance the overall guest experience considerably.

Overall

NPS: 24

29th

in Conwy

from 561 reviews

Room

NPS: -4

16th

based on:
190 reviews

Food

NPS: 5

30th

based on:
130 reviews

Location

NPS: 79

33rd

based on:
67 reviews

Facilities

NPS: 43

4th

based on:
77 reviews

Staff

NPS: 67

28th

based on:
82 reviews

The rankings

How does The Waterloo Hotel compare to 34 other hotels in Conwy?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The County Hotel28th-5546-338163
The Waterloo Hotel29th-45437967
The Eagles Hotel30th-3336-3610038
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