Turn App Store noise into action
Reveal the story behind your app store scores, and exactly how to improve it.
Too many reviews to count? Not sure why your review scores are so low? Sunbeam tells you exactly how to improve it.
Turn App Store noise into action
Too many reviews to count? Not sure why your review scores are so low? Sunbeam tells you exactly how to improve it.
Identify & track issues
in real time
Integrate with the App Store & Play Store, and our engine will reveal the issues with the biggest impact on your scores, and uncover every single user request.
@angryuser007
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
Thousands of comments
Issue
1, 281
-0.5 Stars
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Clustered into issues
Identify & track issues in real time
Integrate with the App Store & Play Store, and our engine will reveal the issues with the biggest impact on your scores, and uncover every single user request.
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
@angryuser007
All your app reveiws
Issue
1, 281
-0.5 Stars
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Biggest issues impacting your score
Redesign the login journey to improve the UX
Moderate fix
Fix the technical issues causing crashes at login
Easy fix
Some real insights using real data…
Some real insights
using real data…
This global banking app is losing their user's trust due to hidden fees.
-0.56 Stars
-0.56 Stars
-0.56 Stars
This leading UK banking app has some unaddressed technical issues.
-0.04 Stars
-0.04 Stars
This UK newspaper app is starting to frustrate customers with their new paywall.
This UK newspaper's app is starting to frustrate customers with their new paywall.
-0.07 Stars
-0.07 Stars
This UK banking app's redesign has sparked positive feedback regarding usability.
+0.15 Stars
+0.15 Stars
Collect richer, more human
in-app feedback
Collect richer,
more human
in-app feedback
Collect richer,
more human
in-app feedback
A star rating won't tell you enough. Our groundbreaking intelligent survey tools collect better, richer, more useful feedback from your customers and users.
We're a small team of experts
building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Retain full
data ownership
GDPR
Compliant
Robust
Encryption
We're a small team of experts
building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Retain full
data ownership
GDPR
Compliant
Robust
Encryption
We're a small team of experts building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
Identify & track issues in real time
Integrate with the App Store & Play Store, and our engine will reveal the issues with the biggest impact on your scores, and uncover every single user request.
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
@angryuser007
Thousands of comments
Issue
1, 281
-0.5 Stars
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Biggest issues
& ideas