Customers don’t speak in scores.
Get the whole story, instantly.
Customers don’t speak in scores.
Get the whole story, instantly.
Your customer feedback is constant, vast, and ever-changing.
Sunbeam collects, analyses, and monitors everything in real time, flagging precise issues you can fix immediately. No more detective work.
Your customer feedback is constant, vast, and ever-changing.
Sunbeam collects, analyses, and monitors everything in real time, flagging precise issues you can fix immediately. No more detective work.
Customers don’t speak in scores.
Get the whole story.
Your customer feedback is constant, vast, and ever-changing. Sunbeam collects, analyses, and monitors everything in real time, flagging precise issues you can fix immediately. No more detective work.
We're turning heads…
We're turning heads…
We're turning heads…
It's time to ditch your manual tools
Your current tools use 'dumb' methods like keyword counts, word clouds, and score tracking, which don't actually help you. You're left playing detective, with hours of manual tagging or keyword searches.
This is the future: Powerful, clear, fast.
This is nothing like your other tools. Sunbeam takes all your unstructured feedback, and simply tells you what your customers are saying in plain English, with no manual work. It's that easy.
@angryuser007
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
Thousands of comments
Issue
1, 281
-100
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Clustered into issues
This is the future. Powerful, clear, fast.
This is nothing like your other tools. Sunbeam takes all your unstructured feedback, and simply tells you what your customers are saying in plain English, with no manual work. It's that easy.
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
@angryuser007
Thousands of comments
Issue
1, 281
-100
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Biggest issues & ideas
Redesign the login journey to improve the UX
Moderate fix
Fix the technical issues causing crashes at login
Easy fix
Uncover the stories behind the scores
Uncover the stories behind the scores
It's no longer enough to track NPS - find out why your scores are changing. Get notified of changes, dive into each insight in detail, see breakdowns of the data, and track its change over time.
See the scores
Dive deeper
into issues
Integrate anything.
Integrate anything.
Collect better, richer feedback from your app & website users
Why settle for just a star rating? Our groundbreaking intelligent survey tools collect better, richer, more useful feedback from your customers and users.
Integrate anything.
Integrate anything.
We're a small team of experts
building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Retain full
data ownership
GDPR
Compliant
Robust
Encryption
We're a small team of experts
building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Retain full
data ownership
GDPR
Compliant
Robust
Encryption
We're a small team of experts building AI you can trust.
We don't just throw your data into ChatGPT.
Our platform is intelligent, reliable, and fine-tuned for the careful analysis of feedback at scale.
Your data is in safe hands.
We don't use it to train any models, and we're GDPR compliant.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
Instant analysis
Get notified of new issues and emerging trends
Quickly identify critical issues, trends from all your unstructured feedback, all pre-categorised and prioritised for you.
Track issues
Track severity & sentiment of issues over time
Integrate with all your feedback sources for continuous analysis that identifies emerging issues and problem areas immediately.
Reveal impact
See the exact impact on your scores and metrics
We calculate how each insight directly affects your KPIs & review scores so you know exactly what to fix to create measurable change.
Inspire action
Share stories & stats that inspire action
The metrics, data breakdowns and visualisations provided will help you push for meaningful change across your organisation.
This is the future of feedback.
Try it for free.
Sign up and get started with a analytics or surveys in a matter of minutes.
No commitment, no catch.
This is the future of feedback.
Try it for free.
Sign up and get started with a analytics or surveys in a matter of minutes.
No commitment, no catch.
This is the future of feedback.
Try it for free.
Sign up and get started with a analytics or surveys in a matter of minutes.
No commitment, no catch.
This is the future. Powerful, clear, fast.
This is nothing like your other tools. Sunbeam takes all your unstructured feedback and simply tells you what your customers are saying in plain English, with no manual work. It's that easy.
"I use [example app] daily, but since the update, logging in is so unreliable. There's so many steps, and it almost always crashes. Sort it out!"
@angryuser007
Thousands of comments
Issue
1, 281
-100
Onboarding
/
Log in journey
Users have severe frustrations with the clunky and time-consuming login process
Biggest issues
& ideas