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Hotels in Newcastle upon Tyne

See how Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection ranks against other hotels in Newcastle upon Tyne

Hotel Insights

Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection presents a mixed overall experience, achieving a respectable sentiment score largely thanks to its location and food offerings. While much praise is given to breakfast and the proximity to nearby attractions, room quality is a significant concern; particularly, issues with bathrooms and temperature have negatively impacted guest satisfaction. Staff interactions also vary, with feedback suggesting room for improvement in reception, indicating that while some aspects shine, others leave much to be desired.

Overall

NPS: 33

17th

in Newcastle upon Tyne

from 1501 reviews

Room

NPS: -24

27th

based on:
798 reviews

Food

NPS: 39

10th

based on:
166 reviews

Location

NPS: 86

25th

based on:
256 reviews

Facilities

NPS: -28

25th

based on:
57 reviews

Staff

NPS: 68

25th

based on:
161 reviews

Price

NPS: 59

7th

based on:
63 reviews

The rankings

How does Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Newcastle-Jesmond by IHG16th-1445408687
Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection17th-2439-288668
County Hotel & County Aparthotel Newcastle18th-1717259369
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