See how Holiday Inn Newcastle-Jesmond by IHG ranks against other hotels in Newcastle upon Tyne

The Holiday Inn Newcastle-Jesmond by IHG presents a mixed experience for guests. While the hotel excels in staff performance, achieving a high sentiment score in that area, significant shortcomings in the bathroom facilities heavily detract from the overall room experience. Additionally, while food quality receives strong praise, especially for breakfast, the restaurant aspect lags behind, indicating areas for improvement to enhance guest satisfaction further. Overall, the hotel finds itself in a competitive position, but clearly needs to address specific issues to elevate its standing further.