Sunbeam for

Hotels in Windsor and Maidenhead

See how Castle Hotel Windsor ranks against other hotels in Windsor and Maidenhead

Hotel Insights

Castle Hotel Windsor presents a varied stay for guests, highlighted primarily by its excellent location, which scores an impressive 93.4. The hotel facilities show promise with a positive sentiment of 26.1, yet their overall score of 11.2 reflects notable challenges, especially in the Room category, where issues with the bathroom significantly detract from guest satisfaction. While the staff performance is considered adequate, a particularly negative reception experience casts a shadow on this aspect. Overall, guests enjoy the prime location and some amenities, but there is clear room for improvement, particularly in room quality and service interactions.

Overall

NPS: 11

13th

in Windsor and Maidenhead

from 412 reviews

Room

NPS: -15

9th

based on:
156 reviews

Food

NPS: 2

9th

based on:
64 reviews

Location

NPS: 93

4th

based on:
91 reviews

Facilities

NPS: 26

5th

based on:
23 reviews

Staff

NPS: 41

13th

based on:
68 reviews

The rankings

How does Castle Hotel Windsor compare to 14 other hotels in Windsor and Maidenhead?
Hotel NameRankRoomFoodFacilitiesLocationStaff
De Vere Beaumont Estate12th-2416287444
Castle Hotel Windsor13th-152269341
Macdonald Berystede Hotel & Spa14th-55-7258329
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