Sunbeam for

CX & Product

Uncover what your users really need with a qualitative analysis—of everything.

Don’t limit your research to small surveys and word clouds. Analyse thousands of pieces of text from multiple sources and transform them into clear, actionable insights.

Book a demo
Top logos
”Combining feedback...we can really start using the power of text to make informed decisions.”
”What really interests me is that it's pulling data from many sources”
”It's great for analysing large amounts of text at scale and getting detailed insights”
”(with other tools) It's just been so time consuming to go through all the comments ”
”We can see 'this is a problem that our customers clearly have'”
”Sunbeam delivered exactly what I've been trying unsuccessfully to use Microsoft Copilot for”
”Combining feedback...we can really start using the power of text to make informed decisions.”
”What really interests me is that it's pulling data from many sources”
”It's great for analysing large amounts of text at scale and getting detailed insights”
”(with other tools) It's just been so time consuming to go through all the comments ”
”We can see 'this is a problem that our customers clearly have'”
”Sunbeam delivered exactly what I've been trying unsuccessfully to use Microsoft Copilot for”

How it works

From user feedback to actionable, prioritised insights

3/5 “I enjoy the content on the app and use it daily. However, when I come to book something, it often crashes, and I don’t want to call support because it takes so long to wait in the queue.”

  • Issue
    trending_down-12%

    Users are frustrated with frequent app crashes, and it affects bookings

    account_circleHead of IT
    Performance/ App Stability
  • Suggestion

    Improve the app’s stability to prevent random closures and crashes.

What insights will it reveal for your product?
Book a demo
Works with:
  • Trustpilot Logo
  • Intercom Logo
  • Google Logo
  • Qualtrics Logo
  • Trustpilot Logo
  • Intercom Logo
  • Google Logo
  • Qualtrics Logo
  • SurveyMonkey Logo
  • Typeform Logo
  • Zendesk Logo
  • SurveyMonkey Logo
  • Typeform Logo
  • Zendesk Logo
Ask more open-ended questions, get more interesting answers
You’re no longer limited to reductive yes/no survey questions, or small amounts of research. Ask better and more questions, and turn the answers into prioritised and categorised insights.
Book a demo
Top insights image
AI effort, human oversight. Stay in control, always
We know how important it is to show your working. See how our AI arrived at an insight and have full control over what it produces, including the ability to review, remove or change comments.
Book a demo
Track metrics image
Show the effect of your work on your company’s key metrics
See how customer experience directly affects KPIs and metrics, so you know where to focus your energy to create measurable change.
Book a demo
KPI impact image
Present data-driven stories that inspire change
Use compelling, data-backed insights to gain buy-in from leadership and drive meaningful improvements across teams.
Book a demo
KPI impact image
Continuously track changes and validate design decisions
You can continuously track changes in the data, and see the direct affect of design changes
Book a demo
Track metrics image

Book a demo now - your first analysis
is on us.

Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.

Leave your details 👇

We care about your data. Read our privacy policy.