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Hotels in City of London

See how The Chamberlain ranks against other hotels in City of London

Hotel Insights

The Chamberlain in the City of London offers a mixed experience for guests, highlighted by an impressive score for location, where it ranks second, thanks to exceptional access to public transport. While the food category, particularly breakfast, receives strong praise, challenges with room quality, notably issues with bathrooms and temperature control, detract from the overall experience; these factors contribute to a more modest overall score of 32.5. The hotel also faces some criticism in staff performance, particularly at reception, indicating that while some amenities stand out, there are key areas that require significant improvement to enhance guest satisfaction.

Overall

NPS: 33

16th

in City of London

from 946 reviews

Room

NPS: 10

16th

based on:
364 reviews

Food🥈

NPS: 54

2nd

based on:
239 reviews

Location🥈

NPS: 96

2nd

based on:
163 reviews

Facilities

NPS: 31

11th

based on:
32 reviews

Staff

NPS: 46

20th

based on:
134 reviews

The rankings

How does The Chamberlain compare to 21 other hotels in City of London?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Pan Pacific London15th685239394
The Chamberlain16th1054319646
Leonardo Royal London St Paul’s17th1239259452
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