See how DoubleTree by Hilton Cheltenham-Cotswolds ranks against other hotels in Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds presents a challenging stay for guests, striking a balance between some well-received aspects and significant shortcomings. The staff interactions are notably strong, with a high score for reception, but room conditions notably detract from the overall experience, particularly concerning bathrooms and room temperature. While the hotel's location is appreciated, the food offerings, especially the bar service, leave much to be desired, contributing to lower satisfaction in that category. Overall, the hotel shows potential but demands considerable improvements in several critical areas to enhance guest satisfaction.