See how Malmaison Cheltenham ranks against other hotels in Cheltenham

Malmaison Cheltenham presents a challenging stay for many guests, highlighted by significant concerns regarding room quality, particularly in lighting and bathroom amenities, which score notably low. While the hotel's location is a strong point with a high positive sentiment, the food and beverage offerings receive mixed reviews, with breakfast being a standout but otherwise dragging down the dining experience. Staff interactions show some promise, yet overall, the hotel struggles to elevate its rankings in the region, reflecting a need for improvement in both accommodations and service.