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Hotels in Kensington and Chelsea

See how CG Kensington ranks against other hotels in Kensington and Chelsea

Hotel Insights

CG Kensington in Kensington and Chelsea presents a contrasting experience for guests. While the hotel is notably well-situated, with location scores reflecting excellent access to public transport and attractions, the room accommodations face significant criticism, particularly due to issues with lighting, bathrooms, and room size. Staff interactions also receive mixed reviews, demonstrating potential yet leaving room for growth. Overall, while the favorable location and pricing elevate the hotel's appeal, the state of the rooms suggests a need for considerable improvements to enhance guest satisfaction.

Overall

NPS: 39

22nd

in Kensington and Chelsea

from 791 reviews

Room

NPS: -17

43rd

based on:
424 reviews

Location

NPS: 94

51st

based on:
201 reviews

Facilities

NPS: 0

37th

based on:
33 reviews

Staff

NPS: 57

61st

based on:
93 reviews

Price

NPS: 61

7th

based on:
23 reviews

The rankings

How does CG Kensington compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Jade21st-24------9884
CG Kensington22nd-17---09457
StayPrime Earls Court Serviced Apartments23rd-12---239630
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