See how The Cleveland ranks against other hotels in Westminster

The Cleveland in Westminster offers a generally pleasant experience, highlighted by its exceptional location and attentive staff. With an impressive NPS of 96.9 for Location, guests rave about access to nearby attractions and public transport, significantly enhancing their stay. However, the hotel faces challenges in its Room category, where the bathroom facilities have received negative feedback, although beds and amenities score notably higher. Overall, The Cleveland has room for improvement, particularly in its accommodations, while excelling in service and accessibility.