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Hotels in Richmond upon Thames

See how Coach & Horses Hotel ranks against other hotels in Richmond upon Thames

Hotel Insights

The Coach & Horses Hotel in Richmond upon Thames garners a positive overall sentiment, with a score of 50.6. Guests particularly appreciate the location and staff, achieving impressive scores of 95 and 93.8 respectively, with remarkable praise for the reception service. However, room quality is a mixed bag, as while amenities receive high marks, the bathroom facilities significantly detract from the experience. Food offerings are also polarizing, with breakfast being well-received but the restaurant falling short, highlighting areas where the hotel can enhance its appeal further.

Overall🥉

NPS: 51

3rd

in Richmond upon Thames

from 287 reviews

Room🥈

NPS: 36

2nd

based on:
110 reviews

Food

NPS: 50

5th

based on:
62 reviews

Location

NPS: 95

7th

based on:
40 reviews

Staff🥈

NPS: 94

2nd

based on:
64 reviews

The rankings

How does Coach & Horses Hotel compare to 13 other hotels in Richmond upon Thames?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Park Hotel2nd4163---9169
Coach & Horses Hotel3rd3650---9594
Kew Gardens Hotel4th-2558-48893
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