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Hotels in Richmond upon Thames

See how Kew Gardens Hotel ranks against other hotels in Richmond upon Thames

Hotel Insights

Kew Gardens Hotel in Richmond upon Thames presents a varied experience for guests. While the food, particularly breakfast, garners strong positive feedback, the room quality, especially in terms of decor and bathroom facilities, is significantly lacking, resulting in lower scores. Notably, the hotel's location is a highlight, receiving high praise for its accessibility to public transport and nearby attractions, which enhances the overall guest experience despite the room-related challenges. Overall, the hotel achieves a respectable sentiment score, buoyed primarily by its exceptional staff and dining options.

Overall

NPS: 39

4th

in Richmond upon Thames

from 593 reviews

Room

NPS: -25

12th

based on:
231 reviews

Food🥉

NPS: 58

3rd

based on:
115 reviews

Location

NPS: 88

13th

based on:
137 reviews

Facilities

NPS: -4

5th

based on:
23 reviews

Staff🥉

NPS: 93

3rd

based on:
75 reviews

The rankings

How does Kew Gardens Hotel compare to 13 other hotels in Richmond upon Thames?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Coach & Horses Hotel3rd3650---9594
Kew Gardens Hotel4th-2558-48893
The Kings Arms5th1265---9686
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