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Hotels in Newcastle upon Tyne

See how Copthorne Hotel Newcastle ranks against other hotels in Newcastle upon Tyne

Hotel Insights

Copthorne Hotel Newcastle presents a varied experience for its guests. With an impressive score for location, particularly highlighting stunning views and close proximity to attractions, it stands out in its region. However, the room quality is hindered by significant issues with bathrooms, furnishings, and temperature control, resulting in a decidedly low overall sentiment. Staff interactions are decent, though the reception area could benefit from improvements. While the location offers a compelling reason to visit, the hotel needs to address several internal challenges to elevate guest satisfaction across the board.

Overall

NPS: 24

26th

in Newcastle upon Tyne

from 1538 reviews

Room

NPS: 1

12th

based on:
722 reviews

Food

NPS: 0

27th

based on:
256 reviews

Location

NPS: 93

14th

based on:
271 reviews

Facilities

NPS: -36

26th

based on:
66 reviews

Staff

NPS: 71

20th

based on:
195 reviews

Price

NPS: 14

14th

based on:
28 reviews

The rankings

How does Copthorne Hotel Newcastle compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Whites Hotel25th-4622---8478
Copthorne Hotel Newcastle26th10-369371
Jesmond Dene House27th318---10053
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