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Hotels in Cheshire West and Chester

See how DoubleTree by Hilton Chester ranks against other hotels in Cheshire West and Chester

Hotel Insights

DoubleTree by Hilton Chester faces several challenges, particularly in its room quality where guests report significant issues related to bathrooms, amenities, and lighting. While the location scores high with a remarkably positive sentiment, the food and hotel facilities receive low marks, especially concerning the pool and restaurant offerings. Notably, staff interactions have a more favorable score, suggesting potential for improvement in service, although overall guest satisfaction remains low, especially concerning price perceptions.

Overall

NPS: 4

34th

in Cheshire West and Chester

from 1197 reviews

Room

NPS: -32

31st

based on:
476 reviews

Food

NPS: -8

28th

based on:
238 reviews

Location

NPS: 86

20th

based on:
80 reviews

Facilities

NPS: -6

21st

based on:
192 reviews

Staff

NPS: 55

27th

based on:
177 reviews

Price

NPS: -71

16th

based on:
34 reviews

The rankings

How does DoubleTree by Hilton Chester compare to 35 other hotels in Cheshire West and Chester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Rowton Hall Hotel and Spa33rd-36-42---53
DoubleTree by Hilton Chester34th-32-8-68655
Macdonald New Blossoms Hotel, Chester35th-55-65-308943
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