See how St James Hotel ranks against other hotels in UK

St James Hotel in the UK presents a mixed picture. While the staff service receives high praise, contributing to an impressive NPS of 86.2, room conditions significantly detract from the overall experience, with bathrooms and temperature control suffering notably. Additionally, the food, particularly breakfast, is a bright spot, scoring 50.0, but issues with hotel facilities have placed it near the bottom of rankings. Overall, the hotel boasts a positive sentiment, yet improvements in accommodations and amenities are needed to enhance guest satisfaction further.