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Hotels in West Berkshire

See how Holiday Inn Reading West by IHG ranks against other hotels in West Berkshire

Hotel Insights

Holiday Inn Reading West by IHG offers a generally positive experience, highlighted by commendations for its staff, who receive a remarkable score of 71.9, enhancing the overall impression of the hotel. The room comfort is notable, particularly the beds, although the bathroom facilities detract significantly from the score, revealing a clear area for improvement. The dining options also present a mixed picture; while breakfast is well-received, the restaurant experience falls short, indicating a divide in the food offerings that could affect guest satisfaction. Overall, the hotel stands out for its service and location, but it needs to address the bathroom and dining challenges to elevate the guest experience further.

Overall

NPS: 48

4th

in West Berkshire

from 242 reviews

Room

NPS: 5

5th

based on:
96 reviews

Food

NPS: 0

5th

based on:
49 reviews

Location

NPS: 62

8th

based on:
21 reviews

Staff

NPS: 72

6th

based on:
57 reviews

The rankings

How does Holiday Inn Reading West by IHG compare to 10 other hotels in West Berkshire?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hare & Hounds Newbury3rd3234---5984
Holiday Inn Reading West by IHG4th50---6272
The Lodge5th-179---8185
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