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Hotels in Liverpool

See how DoubleTree by Hilton Hotel & Spa Liverpool ranks against other hotels in Liverpool

Hotel Insights

The DoubleTree by Hilton Hotel & Spa Liverpool presents a mixed picture for guests. While the location enjoys high praise, scoring 76.6, the overall sentiment is dampened by significant complaints regarding the bathroom facilities, which have a notably low score of -46.2, negatively impacting the room experience. On a more positive note, the food, especially breakfast, garners a commendable score of 41.7, suggesting that dining options may offer an appealing aspect for visitors. However, challenges in staff interactions and the spa offerings highlight areas that still require attention, reflecting the need for improvements to elevate the overall guest experience.

Overall

NPS: 7

66th

in Liverpool

from 415 reviews

Room

NPS: -29

54th

based on:
200 reviews

Food

NPS: 25

23rd

based on:
57 reviews

Location

NPS: 77

63rd

based on:
47 reviews

Facilities

NPS: 11

34th

based on:
35 reviews

Staff

NPS: 59

56th

based on:
69 reviews

The rankings

How does DoubleTree by Hilton Hotel & Spa Liverpool compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hampton by Hilton Liverpool John Lennon Airport65th-18-45-219556
DoubleTree by Hilton Hotel & Spa Liverpool66th-2925117759
Mercure Liverpool Atlantic Tower Hotel67th-26-45-219468
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