See how Mercure Liverpool Atlantic Tower Hotel ranks against other hotels in Liverpool

The Mercure Liverpool Atlantic Tower Hotel has received mixed feedback from guests, highlighted by a concerning performance in the Room and Food categories. While the hotel boasts a prime location with a strong score for views, the overall guest experience is marred by significant issues in room quality, including problematic lighting and bathroom facilities. Staff service stands out positively, with a strong NPS, but frustrations with dining options, particularly breakfast and room service, underscore the need for urgent improvements in these areas to enhance overall guest satisfaction.