See how Mercure Oxford Eastgate Hotel ranks against other hotels in Oxford

The Mercure Oxford Eastgate Hotel presents a mixed picture for guests. While the location is a clear highlight, scoring impressively high, overall satisfaction remains low, placing the hotel in the bottom 5% within Oxford. Room quality is notably challenged, particularly due to issues with bathrooms, lighting, and temperature, which significantly affect guest sentiment. On a more positive note, breakfast received commendable feedback, and staff interactions, despite a lower score in reception, show some potential for improvement.