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Hotels in East Suffolk

See how The Orwell Hotel ranks against other hotels in East Suffolk

Hotel Insights

The Orwell Hotel in East Suffolk presents a mixed experience for guests, with notable strengths and significant weaknesses. While the hotel boasts an exceptional location, scoring highly for nearby attractions, both the room and food categories suffer considerably, particularly due to negative remarks about bathrooms and dining options, including a bar that received low ratings. Staff performance also has room for improvement, although some praise is noted, particularly in reception. Overall, the hotel's positive reputation is mediated by its less favorable aspects, emphasizing a need for enhancement in both accommodation and dining experiences.

Overall

NPS: 30

8th

in East Suffolk

from 1758 reviews

Room

NPS: -31

10th

based on:
862 reviews

Food

NPS: -35

10th

based on:
346 reviews

Location

NPS: 93

6th

based on:
190 reviews

Facilities🥉

NPS: 32

3rd

based on:
121 reviews

Staff

NPS: 55

9th

based on:
181 reviews

Price🥇

NPS: 66

1st

based on:
58 reviews

The rankings

How does The Orwell Hotel compare to 10 other hotels in East Suffolk?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The White Lion Hotel7th-2471---9487
The Orwell Hotel8th-31-35329355
Best Western Hotel Hatfield9th-3730510066
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