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Hotels in Cheltenham

See how Holiday Inn Express Cheltenham Town Centre by IHG ranks against other hotels in Cheltenham

Hotel Insights

The Holiday Inn Express Cheltenham Town Centre has a mixed reputation among guests. Its location scores exceptionally well, reflecting a strong preference from visitors, while the food, particularly breakfast, garners positive feedback. However, significant issues in the Room category, especially concerning bathrooms and lighting, heavily impact overall satisfaction, resulting in a lower overall score. The hotel's staff receives commendations, indicating that while there are notable strengths, substantial improvements are needed in accommodations to enhance guest experiences.

Overall

NPS: 35

5th

in Cheltenham

from 750 reviews

Room

NPS: -31

10th

based on:
305 reviews

Food

NPS: 37

4th

based on:
156 reviews

Location🥉

NPS: 99

3rd

based on:
119 reviews

Facilities🥈

NPS: 37

2nd

based on:
43 reviews

Staff

NPS: 79

6th

based on:
104 reviews

Price

NPS: -13

4th

based on:
23 reviews

The rankings

How does Holiday Inn Express Cheltenham Town Centre by IHG compare to 10 other hotels in Cheltenham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hotel du Vin Cheltenham4th13-22489678
Holiday Inn Express Cheltenham Town Centre by IHG5th-3137379979
Citrus Hotel Cheltenham by Compass Hospitality6th-26-2878792
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