See how Citrus Hotel Cheltenham by Compass Hospitality ranks against other hotels in Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality presents a mixed picture for guests. While the location ranks well and garners positive sentiments, the room quality suffers significantly due to poor scores in decor, amenities, and bathroom conditions. The staff, however, stands out with a high satisfaction score, suggesting that strong customer service might be a redeeming feature amidst other shortcomings. Overall, while there are notable strengths, particularly in location and staff service, significant improvements are needed in room quality and dining experiences.