See how Holiday Inn Express York by IHG ranks against other hotels in York

The Holiday Inn Express York by IHG presents a mixed experience for guests. While the location and staff interactions stand out positively, with an impressive staff score largely due to perfect reception experiences, other areas such as room comfort score significantly lower. Particularly, issues with the bed and bathroom dampen the overall room rating, placing this hotel in the lower tier for its accommodations. Meanwhile, the food category, especially breakfast, receives favorable feedback, suggesting there are redeeming qualities that some guests appreciate, but improvement is needed in other key areas to elevate the overall guest experience.