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Hotels in Cheshire West and Chester

See how Best Western Frodsham Forest Hills Hotel ranks against other hotels in Cheshire West and Chester

Hotel Insights

Best Western Frodsham Forest Hills Hotel in Cheshire West and Chester presents a mixed picture overall. While the location has received strong praise, scoring 75.8, the Room category suffers significantly, especially due to a very poor bathroom experience, which has a net sentiment of -87.2. Despite some positive thoughts on the restaurant service and pool facilities, the hotel's staff interactions are inconsistent, leading to an overall sentiment score of 22.9. There's potential for improvement, particularly in room quality and reception services, which are currently dragging the hotel down.

Overall

NPS: 23

29th

in Cheshire West and Chester

from 735 reviews

Room

NPS: -21

26th

based on:
268 reviews

Food

NPS: 6

22nd

based on:
137 reviews

Location

NPS: 76

30th

based on:
66 reviews

Facilities

NPS: 18

15th

based on:
122 reviews

Staff

NPS: 42

33rd

based on:
125 reviews

The rankings

How does Best Western Frodsham Forest Hills Hotel compare to 35 other hotels in Cheshire West and Chester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Chester Grosvenor28th-3-3389674
Best Western Frodsham Forest Hills Hotel29th-216187642
ABode Chester30th14-439964
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