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Hotels in Sunderland

See how Mercure Newcastle George Washington Hotel Golf & Spa ranks against other hotels in Sunderland

Hotel Insights

The Mercure Newcastle George Washington Hotel Golf & Spa in Sunderland presents a mixed picture based on guest feedback. While the hotel shines in terms of location and staff friendliness, both of which are rated highly, room conditions are a significant concern, particularly regarding bathrooms and amenities, which are negatively impacting overall sentiment. Dining options, especially breakfast, have garnered positive feedback, indicating potential for improvement in food offerings, but the hotel needs to address its room quality and facility issues to enhance guest satisfaction further.

Overall🥈

NPS: 24

2nd

in Sunderland

from 470 reviews

Room🥈

NPS: -21

2nd

based on:
228 reviews

Food🥈

NPS: 18

2nd

based on:
73 reviews

Location🥇

NPS: 68

1st

based on:
28 reviews

Facilities🥇

NPS: 0

1st

based on:
63 reviews

Staff🥇

NPS: 64

1st

based on:
61 reviews

The rankings

How does Mercure Newcastle George Washington Hotel Golf & Spa compare to 1 other hotels in Sunderland?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Highfield Hotel1st1750------52
Mercure Newcastle George Washington Hotel Golf & Spa2nd-211806864
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